Privacy Policy

1. Introduction

1.1 At Wysi, we take your privacy seriously. This privacy statement explains what personal data or information we collect from you and from people who visit our website, and how we use that data.

1.2 If you have any questions regarding this statement and our privacy practices, please email them to support@wysi.co.uk.

2. Who We Are

2.1 Wysi is a Private Limited Company; established in the United Kingdom in 2009 as a private partnership, we incorporated in 2020 under Company Number 12171476. Our office address is Suite 406, Merlin House, Brunel Road, Theale, Reading, West Berkshire, RG7 4AB.

2.2 For the purposes of data protection and the GDPR, Wysi is the data controller.

3. What we may collect

3.1 The personal information we collect may include your name, address, email address, IP address, and information regarding what pages you access on this website and when.

3.2 We may collect and process the following data about you:Information you put into forms or surveys on our site at any time.

• A record of any correspondence between us
  
• Details of transactions you carry out through our site
  
• Details of your visits to our site and the resources you use
  
• Information about your computer (e.g. your IP address, browser, operating system, etc.) for system administration and to report aggregate information to our advertisers.
  

Type of data	Purpose	Legal Basis
First and Surname	Used for enquiry/order identification and receipts.	Consent
Email address	This is used as a unique identifier for enquiries/orders. It is also required to send an enquiry/order receipt and any other essential communication. Finally, it may be used for marketing purposes if consent given by the customer.	Consent
Activity Data	Information is collected on total customer spend, average order value, order frequency and number of referrals.	Legitimate interest

4. Cookies

4.1 We use cookies to distinguish users and improve our site. Please look at our Cookie Policy for more cookie information.

5. How we use what we collect

5.1 We use information about you to:

• Present site content effectively to you
• Collect data in order to perform the services requested by the user
• Provide information, products and services that you request, or (with your consent) which we think may interest you
• Carry out our contracts with you
• Allow you to use our interactive services if you want to
• Tell you about our charges
• Tell you about other goods and services that might interest you. We will also let other people do this, and we (or they) may contact you.
• If you are already our customer, we will only contact you electronically about things similar to what was previously sold to you.
• If you are a new customer, we may need to contact you from time to time but you will be able to opt-out of such occasional communications from us if you so wish.
• If you don't want to be contacted for marketing purposes, please tick the relevant box that you will find on screen.

5.2 Please note: We don't identify individuals to our advertisers, but we do give them aggregate information to help them reach their target audience, and we may use information we have collected to display advertisements to that audience.

6. Where we store your data

6.1 We may transfer your collected data to storage outside the European Economic Area (EEA). It may be processed outside the EEA to fulfil your order and deal with payment.

6.2 By giving us your personal data, you agree to this arrangement. We will do what we reasonably can to keep your data secure.

6.3 Payment will be encrypted. If we give you a password, you must keep it confidential. Please don't share it. Although we try to provide protection, we cannot guarantee complete security for your data, and you take the risk that any sending of that data turns out to be not secure despite our efforts.